Returns & Exchanges

At PREVAIL BRAND, we stand by the quality of our apparel; if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, removing any old labels.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.